Amazon.ae: Customer reviews: MEATER Block Meat Thermometer Stainless Steel

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Michael Fernandes

Terrible device software that can’t keep a connection

Reviewed in Canada 🇨🇦 on 25 April 2023

Verified Purchase

I very much wanted to like this product however I don’t think it is worth the money you pay (even with the $60 discount) for it especially if you want to use the WIFI option on the block. The concept is great and Meater was the first to bring this concept to life but it’s poor execution. Don’t buy this if you like to have a set it and forget it device. On researching a bit I see that other users also had connectivity issues so this definitely is not a one off. I will check out the Meat Stick which is an alternative for this device and hopefully their execution is better.

Pros:
1) Looks Great, I was genuinely impressed with how the bamboo block was constructed.
2) Probes look like they are premium and have good build quality.
3) The block has a built in stand.
4) App has some good options and recipes (never got to use it unfortunately as the connection kept dropping)
5) Great concept

Cons:
1) Very sluggish device software (constantly hung) and would not respond to the touch screen and then suddenly become active and scroll through all the previous touch requests and then get stuck again.
2) Constant dropped connections with fully charged probes
3) Could not find probes even if they were just beside the block. Needed multiple resets to find the probes.
4) The steps to connect to the device are painful at best as the phone software is actually not tested well for user experience to setup a new device.
5) The device only supports 2.4 ghz networks and does not support 5 ghz or wifi6
6) Once connected the firmware update is mandatory and it kept failing and the troubleshooting was to connect to a less secure network or disable functionality on the router. (As if this device is more important than every other device in the network)
7) When connected to a hot spot you need to choose the maximize compatibility option.
8) Connection to Hot Spot will fail if you have complex passwords. Needs simple and short passwords to connect
9) Once connected to Hot Spot you will get errors that the device is connected to wifi but can’t connect to cloud. This happens only when hot spotting to a phone. It connects to the cloud account on normal wifi (router based) but then you can’t really use it as the firmware update is mandatory and that constantly fails.
10) Lots of restrictions on using the device, the max temperature of the ambient sensor is 525F (see images) hence it can’t be used on charcoal grills or Pizza Ovens as the temperature can get higher there. (Warranty is void if using at ambient temperatures higher than 275C or 525 F) (Internal probe must be fully inserted and maxes out at 212F / 100 C which is ok for most cooks but there is always a risk that if the meat shrinks or the probe gets exposed below the notch then the sensor will get damaged)
11) Check pictures for more details.
12) No USB cable included to connect the device
13) Uses Micro USB connection and not USB C.

rm2012

Great concept, needs more thought in the execution

Reviewed in the United States 🇺🇸 on 22 October 2019

Verified Purchase

**update** 12/11/19 **update**
I wanted to provide a small note here that I'm not pretty sure that the probes are only charged via the USB and the actual unit that is reading the probes uses battery. I think this to be true because my probes were on the charger for quite some time, i went out for a cook and it started telling me my unit (meater block) was low on battery. No big deal i thought, i grabbed the charger and plugged it in, to my surprise it did nothing. I had to change the batteries out. This is a huge waste of money if you're having to purchase or even recharge additional batteries. why not just have the unit charge with the charging wire!?? If i could send this back at this point, I would. I really really wanted this to be the great product it seems it can be.

**********************************************************************************************************************
Original Full review:
This one is tough. I want to say I love the thermometers because, I do. There's just so many things that don't seem to add up that leave me perplexed as to how this didn't come up during testing.

Lets get one thing clear right off the top, it meets expectations. Here are things I think are pros:

The product -- the product itself works as expected. You put your probe in, use the app to set a temp and it notifies you when that temp is reached. This is it in a nutshell and that't ultimately what it does.
Battery life -- I've cooked a pork shoulder for about 10 hours and had no issues with battery life, that's about as much as I can speak to that.
Maintenance/Cleaning -- super easy. The probes can be cleaned with warm water using your favorite antimicrobial soap or dish soap and you're good.

Here's where things start to get silly in my opinion. You have a block with 4 probes that get charged via USB (or battery but lets be real most of us are going to go with USB). Now let's say you are starting a cook that will require just one probe, still no issues you take your one probe insert it where needed and off you go with the rest of your settings etc. To power on that one probe, you must power on the block, if the block is on all 4 probes are on. Why not just let me choose which probe should be powered on while allowing the others to remain off for conservation of battery? Maybe it does let you do this but I didn't see it in the documentation and/or the settings. I'm also aware (or am poorly assuming maybe) that the other probes that are still in the block are being charged if the block remains on the USB or battery power. Still it would be best if they were not on at all if not used.

Now we're in our cook have our protein on the grill, smoker etc and you close the lid. Your block is sitting nicely on your counter top which is likely a sliding glass door between and 30 feet away. Well your block will likely not see the Probes. So now you have to bring the block out by the smoker. To me this is no big deal, i thought i'll take this little black thing out of its bamboo holder and we're good. Well maybe I was to hesitant to pry on it more but I dont think the thing comes out. You have to take the entire block over to your grill area in order for it to pick them up. I honestly would not mind this but I really feel like I don't want to take the entire set with me i really wanted to just be able to take the small black thing and put it near the cooker. To me these are just logical but again I could be using this thing all wrong however if that is the case then I would have to say that the small amount of documentation needs to be updated to further explain.

In all, you are still going to get a thermometer that eliminates wires which to me is huge. Your cooks will be simpler and better with it. It's just still a little rough around the edges in terms of practicality.

224 people found this helpful

D. Peck

Looks impressive BUT that is where it stops.

Reviewed in the United States 🇺🇸 on 31 August 2022

Verified Purchase

Here is an update on the Meater probes.

I have worked with there tech support and to be fair she was very polite and pleasant and walked me through all the testing but was not able to offer any solutions to me. The system kept closing the ticket because I wasn't doing a cook every day and it would auto close after 5 days. The tech I spoke with was happy to reopen it and the testing went on since I purchased them in May and now It is over their return time frame. For the money spent I would hope they would have a better or longer time frame to see if they would work for you. I mean how many times a week does the average person smoke a brisket, pork belly or pork shoulder? So that only gives you a couple of cooks to test them out which is hardly enough.

I tested these in the same piece of meat and and in about every configuration I could think of and with other probes and instant read probes. All the other probes was within +/_ 5 degrees, but the difference in temp readings with the meater probes was unreliable at best with temp swings from 40 to 60 degree differences.

Everything from connection issues to the temp differences makes these unusable.

The service was fine I guess, They just had me run a bunch of tests so I ran all the test did all the things she asked me to do, and they still are not functioning properly. I cannot rely on the accuracy of these thermostat neither the internal nor the ambient temperature readings. The temperature readings will vary from 40 to 60° even between the probes themselves. I have tested these against four other probes and they are inaccurate and unpredictable in so many ways. So unless I can send these back for a refund I guess I am stuck with them.

I have mixed feelings on this, out of the box the ambient temperature sensor on probe number two is way off. The temperatures between the these and probes I know to be accurate are different. I did some testing putting two probes in the same piece of meat roughly in the same area, not touching and they were giving me vastly different temperature readings. Sometimes as great as 40°. At first it was only probe number two that was off, but now that the return Time has expired I’m having trouble with the rest.

I am working with tech-support now, but they are very slow to respond and then close the ticket in five days From the time you submit it and they take forever to get back to you. Not impressed whatsoever. The $300 for this I think we spent more on the box it comes in then the probes themselves, however it does look nice sitting on the counter but I have gotten to the point that I cannot trust the readings on any of it so what good are they. They are not submersible and when you wrap your meat it seems to throw everything off.

I hate to say it but I cannot recommend these at all.

8 people found this helpful

K-k-k-Katie

How disappointing - and the return is a nightmare

Reviewed in the United States 🇺🇸 on 16 April 2023

Verified Purchase

Ok. I was pretty jazzed about getting it. I charged it as told with fresh batteries (overnight) getting the software to connect to the ulta small view windows on the thermometer was a 2 hour nightmare. Not user friendly. At all. And so I put the probe in, after prepping my pork butt. We are talking 45.00 of meat here. Put in two probes as the meat was “deep” i wanted the probes to reach the center. After 8 hours the probe reported very low temps - internal temps showed 120 after 6 hours. Never got over 157 degrees - I used my manual probe - it said 169. I was past the point of wrapping the meat - it stayed at 152 for 3 more hours, did not budge. It said the ambient temp was 190 - and I had the temp at 290 for the grill. - the grill readings were correct on the grill. It was the meater that was not working. I removed the probes. Washed them as they said to do. Dried them, made good contact - a lot of fussing. Everything has to be perfect with perfect contact…. Hours and hours. Later. So I applied for refund. Went to the amazon chat support since the return required me to print the label in color. 5 customer reps later, Im told/texted that it was too bad I had the problem - so they would solve it by sending me an “authentic” label. I said that was fine. They said it wil take 3-5 business days to reach me - so for a week at least they hold my cash, which I’d already purchased the competitors product “meat stick’ - so 125.00 later for (two pork butt’s and some other smaller cuts) and 350.00 for the top priced Meater - and they couldn’t refund me…. And put the waiting on them…. So much for amazon being the big marketplace - time we all start shopping at Target or Walmart - at the least we can walk our items into the store and get am immediate refund! Bye Bye Amazon….

One person found this helpful

Matthew White

Not that great

Reviewed in the United Kingdom 🇬🇧 on 8 January 2023

Verified Purchase

I bought this with the hope and expectation, that I would be able to cook great meals, perfectly every time. I have tried this a few times, and get a few different issues.
1st cook:
Sirloin steak and Ribeye steak - typically I would be able to estimate the cooking time pretty accurately, and I would then insert a temperature probe periodically to check the internal temperature. I decided to follow the Meaters and it is recommendation on timings. I was aiming for Rare, one steak ended up well done, the other one medium well done. It was unable to accurately determine how the steak would react during resting time - despite being one of the key features.
2nd cook:
Roast chicken. Quite simple, chicken packet said 1hr 45. Meater ranged all over from 4hrs to lots of different durations, until I suddenly get a 20mins warning the chicken was almost ready to take off the heat. Overall cooking time was 1hr 15. The Chicken was not cooked, it had to go back in for another 15 mins. - as I was already sceptical at this point, I had decided to put 2 thermostats in the chicken, one in the breast, the other in the thigh. Both gave similar misleading durations.
3rd cook:
Four fillet steaks, they were all of a similar size, so I put one Meater in each. All of the durations ranged from 45mins to 15mins. We were aiming for two rare, and two medium. One of the rares ended up well done, one of the mediums ended up rare, and the other two were just right. Again, not particularly great from Meater.

On all of the cooks, I regularly have issues where one or two of the thermometers drop out connection, it eventually comes back - but usually with a massive jump in time or temperature, making prediction times nearly impossible to follow.
I am tempted to give them another shot, but not sure if I want to risk ruining another meal!

I would suggest given my experience, these do not represent value for money, as they clearly do not perform quite as well as you might expect from the polished videos, and great marketing.

Christopher Norton

No way to seek support

Reviewed in Canada 🇨🇦 on 9 May 2023

Verified Purchase

I purchased April 7. This is my 3rd MEATER purchase. I own 2 independent probes.
The MEATER probes all functions fine for 2 cooks. Suddenly, probe #2 is no longer listed or found by the block.
I completed several resets and set-ups and have not resolved the issue.
Attempted to contact the company for support, but there is no clear way to discuss specific problems. Only support “Wizard” or FAQ - neither one of which addresses the concerns.
So, without further options, I am forced back to Amazon to leave a poor review, based solely on the lack of support, in hopes of resolving the issue.

Kindle Customer

Missed the mark

Reviewed in the United States 🇺🇸 on 6 June 2022

Verified Purchase

*Edit: Dropping my 2 stars to 1. I was trying to give some credit for basic functionality, but within a week or so of my review the glue has failed on one of the probes. This is not a good product by multiple measures.*

Not quite what I was hoping for, and unfortunately some of these issues started becoming more prevalent after my return window closed.

To start, the probes are a little fussy to place correctly on smaller pieces of meat due to how far they need to be inserted. Doing so at the wrong angle prevents the ambient sensor from being as accurate, as it either picks up cold spots from the meat or hot spots from the grill grates if it can't be placed mostly vertical.

The probes are plagued with connection issues to the block. I don't believe these are the longer range Meatr+ probes, which frankly is a little disappointing given the cost. They are nearly unusable in an oven, likely due to interference, even with the block inches away on the counter and they are very sensitive to any distance over about 5 feet when used with a ceramic (not metal!) Kamado grill. The probes are also really picky when it comes to charging. Particularly after use during a smoke, they really need to be scrubbed down or they will not charge and since there's no battery indicator, you won't find out until they die part way through your next cook. If you think they're clean, keep scrubbing.

The timing algorithm leaves a lot to be desired. It tends to be "tricked" by the rise from fridge temperature to room temperature, and then goes off the rails if a cook involves any sort of stall, like low and slow BBQ. It has also consistently over or under shot by several degrees when taking the "rest" time into account.

Overall it provides OK remote monitoring if you can keep it from having too many connection issues, but falls short in the other features I really purchased for. If I had come to this conclusion before it was too late to return, I likely would have gone with a thermoworks product or similar.

4 people found this helpful

Lianne Freesemann

Disappointed

Reviewed in the United States 🇺🇸 on 15 January 2023

Verified Purchase

I was really excited when I purchased this Meater Block as I had heard and seen many positive reviews/videos, but that feeling changed pretty quickly after my first use last night.
I purchased this primarily for my smoker as I was tired of cleaning wires from my bluetooth setup. I figured the meater probes would be a lot easier to deal with before and after the cook. They were easy to insert (a little big, like others have mentioned) and was very easy to clean afterwards.
The biggest issue came from the actual cooking. I'm not sure if it was my smoker (myron mixon gravityfeed), but throughout the entire cook I was battling connection issues where the probes would go in and out, causing notifications every few minutes. I finally had to turn all sound off. The block was sitting on top of my smoker so the only way for it to be closer was to put it inside. The range of it all was just horrible.
The app itself was fine and easy to figure out, but I noticed I was getting inaccurate readings compared to my thermapen. The difference was anywhere between 20*- 60* internal temp which was a little concerning. I made sure to check more frequently with my thermapen so things weren't overcooked.
The graphs showing the cook and the cook time estimator was pretty cool and helpful when things were somewhat working right.
Overall, I am pretty disappointed in this item. I was so excited to use these, but unfortunately didn't meet some basic requirements and expectations.

2 people found this helpful

FrankR

Trotz vollem WLAN Ausschlag andauernd Verbindungsabbrüche

Reviewed in Germany 🇩🇪 on 19 July 2022

Verified Purchase

Ich hatte bisher gedacht, dass die Personen mit den schlechten WLAN-Verbindungen eben ein schlechtes WLAN-Netz zuhause haben. Nun habe ich jedoch gemerkt, dass es tatsächlich am Meater liegt. Katastrophe!

Ich bin noch nicht einmal dazu gekommen den Meater wirklich einzusetzen. Bereits nach der Einrichtung im Haus hatte ich ständige Abbrüche in der Verbindung. Wohlgemerkt bei voller WLAN-Signal Anzeige am Meater.

Der Meater reagiert dann einfach nicht mehr und startet nach ein paar Minuten neu. Danach ist die Verbindung wieder vorhanden und der eingestellte Grilljob läuft weiter (was ein Glück).
Man sollte den Meater in diesem Fall jedoch nicht manuell aus und ein schalten - Was hier nur über Batterie raus und wieder rein geht, da er eben nicht reagiert - da man sonst sozusagen von vorne anfangen kann.

In einem Fall hat der Meater nach dem Neustart noch nicht mal mehr die Temperaturfühler über Bluetooth erkannt, die sich direkt im Meater befanden. Auch hier reagiert der Meater irgendwann einfach nicht mehr und nach ein paar Minuten startet er auch hier wieder neu und versucht so die Verbindung wiederherzustellen.

Ich habe ein Netgear Orbi WLAN Mesh System zuhause und seitdem keine Probleme mit meinen sonstigen WLAN-Geräten.

Einige mögen sagen, dass es doch ok ist, wenn der Meater die Verbindung irgendwann wieder herstellt.
Aber… In dem Fall, dass es kurz vorm Ende des Grilljobs passiert, verpasst man evtl. die richtige Temperatur, da es ein paar Minuten dauert, bis die Verbindung wiederhergestellt ist.
Und ich möchte weiterhin nicht die ganze Nacht durch die WLAN Alarme andauernd geweckt werden. Vor allem wenn die Verbindung sowieso automatisch wieder hergestellt werden kann.

Die App finde ich echt gut. Vielleicht ist es nun Zeit sich um die Hardware zu kümmern!

One person found this helpful

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Tim Williams

Lemon (Product and Support)

Reviewed in the United States 🇺🇸 on 9 May 2023

Verified Purchase

So, I was pretty excited about getting this product. Opted for the "block" version. Received on 5/3; removed tab from batteries; pressed the power button; nothing. No light, no beeping, no nothing. Ok .. maybe the batteries were dead; replace them. Pressed the power button. Nothing. Hmmm .. Let's try the USB power; plugged that in and you guessed it... Nothing. I'm semi-patient; sort of :-D. After leaving the charging USB cable in overnight; tried again and nada.

I reached out to support on 5/4. I replied with the steps I tried; received the boilerplate response, to try this and try that. How can I try this and that if it doesn't turn on!?!?!. So I responded with more images of a brand new / originally unopened boxed product. Today is 5/9 and no response at all.

I tried to work with them, Maybe this was something they might not be aware of; a defect. I am returning this dud! And buy a competitor's product. MEATER, you really need to work on your customer service.

One person found this helpful

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5 star		73%
4 star		11%
3 star		5%
2 star		3%
1 star		8%

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MEATER Block Meat Thermometer Stainless Steel

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MEATER Block Meat Thermometer Stainless Steel

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MEATER Block Meat Thermometer Stainless Steel

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MEATER Block Meat Thermometer Stainless Steel

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