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I first bought the “cream” colour and when it came in the mail it looked very different to the picture, in reality it’s more beige I would say. Decided to return it and get the black instead, which was extremely easy and hassle free. The wheels and zippers are smooth, the handles are study and I love the added feature of the lock. I think the quality of this is great for what you’re paying. Would definitely recommend this suitcase if you’re looking for a nice bag that won’t break the bank.