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Der Rücksack ist wunderschön und alles rund um den Händler hat super geklappt! ABER: mein Rucksack ist nach einer dreiwöchigen Reise am Henkel gerissen - ich habe keine Unmengen an Kilos mit mir herumgeschleppt. Der Rucksack war jetzt zur Reparatur und dort wurde mir eine schlecht Qualität bestätigt. Wirklich schade, denn vom Design bin ich nach wie vor ein großer Fan.
I love Herschel products but I’m very disappointed in this backpack as the magnetic closures on the large flap stopped working within 6 weeks of using the bag. Of course, it’s too late to return the backpack so I’m stuck with it. So annoying! Also, the size is deceiving; it looks like it would hold a lot but it really doesn’t.
I would give zero stars if possible. Absolutely the worst experience. I ordered this backpack for my trip and received a smaller different style by Hershel where my stuff does not fit. I contacted customer service and they did not care what so ever. Horrible customer service. I'm forced to go to my trip without a backpack. I had to ask multiple times to talk to a supervisor, who wasn't helpful at all.
I tried reviewing this product before, but my negative review was not submitted. I received this product with a huge stain on the strap. It also smelt like it came straight out of horse manure… beware of this product! It seems like a lot of people have received used or stained products like myself.