Add a Bank Account For Refunds

To receive refunds for Cash on Delivery orders that have been returned, you will need to add a bank account to your Amazon account.

To add a bank account to your account you need to do the following:

  1. Go to Your Account
  2. Under 'More ways to pay' section, click on Bank accounts for refunds. You will be asked to login to your account.
  3. After you login to your account, on the Manage Your Bank Accounts For Refund page that opens, select the radio button 'Add a Bank Account', add your Bank's Account Name, Branch Name and IBAN.
  4. Once you have entered your correct bank account details, click on Save and Add Bank to save your bank account.


  • When adding a bank account for refunds, the name on the bank account should be the same as the name on your Amazon account. This is because a refund can only be requested to a bank account in your name. Refund credits to third party bank accounts are not permitted.

  • To delete a bank account, go to Your Account and visit the Manage Your Bank Accounts For Refunds page. Click on Delete This Account button to delete information associated with a previously added bank account.

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