About Orders That Can't Be Changed

If an order is marked as "Shipping Soon," it is being prepared for shipment or delivery and can't be changed.

If your order has shipped or cannot be modified before shipping, you may refuse the package or request more information by visiting our Contact Us page.

If the package will not reach you because of an incorrect address, it will be returned to us as undeliverable and you will need to place a new order. When the courier returns an undeliverable package to us, you will be issued a full refund (including shipping charges).

Items ordered via a Wish List cannot have the delivery address updated.

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