Report a Security Issue

At Amazon we take security and privacy very seriously.

If you have noticed unauthorized or suspicious activity on your account , please report it to us for further investigation. The type of activity you should report to us includes unknown, suspicious or fraudulent purchases, orders, or credit card transactions. It also includes suspicious password changes or account changes, or anything else that you consider is potential fraud.

To report unauthorized activity, click here.

Once you submit your issue, you will be asked sign out and sign in to reset your account password.

Our account specialists will review the report you have sent and get back to you within 24 hours.

Note: If you’re unable to log in, click here.

If you believe that you have found a security vulnerability on Amazon Retail services or products, please submit the details of your findings through the web form, or visit the Amazon Vulnerability Research Program page, on the HackerOne website

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