Packaging is good. B&D is a known brand and my former ones were as well B&D. the material is solid good quality and this design is space saving one hence liked it. It is 50% more powerful to compare to 10V ones and you feel the difference.
I find it a bit noisy and another negative point due to the noncyclonic nature(like dyson)
for the price b&d or philips would be the options any others would be quality problems or spare part.