I had ordered a chair from them before, But It was assembled before delivering to me. This time I specifically checked the buyer questions and found out this item was pre-assembled as well. But when it reached It was in a box not-assembled!!! I have gone through the instruction manual, Which was a poorly printed paper and tried assembling it myself. I've tried and tried the instructions are vague and useless if you are not an experienced carpenter, Good thing that I have a friend who is, So we built the table and it's been almost a month and I have no other complaint about the quality of the product.