Frequently Asked Questions
1. Is the free of cost installation available for all sports equipment’s?
Free of cost installation is available on selected treadmills, exercise bikes, rowers, elliptical/ cross trainer, multigym, fitness bench & bicycles that are shipped and sold by the seller Amazon.ae only.
2. What's included in this service?
• Installation of one customer-supplied sports equipment
• Haul away of existing unit is not part of this service
• Cleanup of work area and disposing of packaging in customers recycle bins
3. Who will fulfill the installation orders?
Your installation order will be serviced via Amazon Home Services. We only work with service providers in your area that meet our high-performance standards and require all service pros to be carefully vetted, insured, and licensed if applicable. Enjoy peace of mind with easy scheduling and our Happiness Guarantee, which ensures your job gets done right every time. Kindly ensure your location is accurate to confirm that the service you want is available in your area.
4. How long will the service take?
The service will take up to 1 hour.
5. What should I do if I want to increase the scope of my service or add additional spare parts or materials?
There may be changes to the cost of service based on the additional service or products needed. In case of any increase in the service scope, the Service Provider will share an Amazon Payment link containing the details of the scope change and the additional amounts required. You can pay for the service using your Amazon.ae account. The Happiness Guarantee program covers the additional service or products as long as it is booked and paid on Amazon.ae.
6. What about the product warranty?
Kindly check the product terms and conditions and contact the product seller through the Your Orders option on Amazon.ae for any warranty requirements.
7. What do I do in case I did not add free of cost installation service while purchasing the item?
Kindly contact the customer service and let them know the order details, customer service will assist with adding the free of cost installation service. Offer is valid only on selected sports equipment’s purchased from seller Amazon.ae.
Full Terms and Conditions
• The offer is subject to applicability and is available only to Amazon.ae.
• The offer is valid on selected sports equipment’s only
• The offer may be combined with other active promotions or codes.
• The offer has no cash value, is non-transferable and may not be resold.
• Amazon.ae Promotional Code and Promotional Credit Terms and Conditions and Amazon’s Conditions of Use and Sale apply.