Frequently Asked Questions
What's included with this service?
- Use of spray or fogger machine to mist disinfectant which is diluted in water to all furniture, rooms, and touch point areas in your home. The products require no rinse after application.
- No cleaning included.
How long does the service take?
The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.
Why should you book home disinfection?
In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.
Are the service providers’ Dubai Municipality approved? What chemical do you use?
Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.
I have children and/or pets, is it safe?
Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.
Any important information that the provider needs to know?
For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.
What should I do if I want to increase the scope of my service or add additional spare parts or materials?
If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider. Pay them the additional amount in person after the service is completed. The Happiness Guarantee program only applies to services that are booked and paid in full on Amazon.ae.
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Invited We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
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