Frequently Asked Questions
What's included with this service?
- Use of spray or fogger machine on disinfection service
- Disinfectant is diluted in water to and misted on all furniture, rooms, and touch point areas in your home
- The products require no rinse after application
- Use of quality cleaning products and equipment
- No cleaning is needed after the service
How long does the service take?
The average duration per service would be 30 minutes to more than an hour depending on the scope of the area.
Why should you book home disinfection?
In order to address the recent public health concerns, precautionary methods like home disinfection are implemented to kill 99.99% of viruses, bacteria and fungi including COVID19 to safeguard you and your family.
Are the service providers’ Dubai Municipality approved? What chemical do you use?
Our Service Providers are licensed and approved by Dubai Municipality for disinfection services. BACOBAN, VITAL OXIDE, and ANOSAN are the most common disinfectants that are used. They are all Hospital Grade Disinfectants, EPA and Kills 99.999% of viruses, bacteria and germs. All chemicals being used on the service are approved by the Dubai Municipality and UAE Health Authority.
I have children and/or pets, is it safe?
Yes, the disinfectant that are used is 100% child, pet, and environment friendly. It is Bio-safe and Eco-friendly, water-based solution, non-toxic and non-corrosive hospital-grade disinfectants that are approved by the Dubai Municipality. Proper ventilation is required during and after the service. The disinfectant used is self-absorbent hence there is no need for it to be wiped after the service.
Any important information that the provider needs to know?
For any important info related to your service such as allergies or skin sensitivity to standard cleaning products please reach out to provider through Contact Provider button on your order page.
What should I do if I want to increase the scope of my service?
There may be changes to the cost of service based on the additional service or products needed. In case of any increase in the service scope, the Service Provider will share an Amazon Payment link containing the details of the scope change and the additional amounts required. You can pay for the service using your Amazon.ae account. The Happiness Guarantee program covers the additional service or products as long as it is booked and paid on Amazon.ae.