Generally an Extended Warranty Plan (insurance) is exactly what it's title suggests. It only kicks in once the original manufacturer's warranty period expires. If the product is found to be faulty before the expiry of the manufacturer's warranty (as in my case) and the manufacturer takes the item back, the extended warranty provider is obliged to cancel the policy with full refund, irrespective of the time past.
Not so with this outfit. Can they be trusted to perform in case of a claim? I highly doubt it. Not honourable.