Frequently Asked Questions
What's included with this service?
- Exterior wash of the car body, windshield, tires & rims
- Thorough vacuuming of carpets, cabin & boot floor
- Wiping of all interior surfaces
How long will the service take?
Estimated time for this service is up to 1 hour.
Where should I park my car?
Please make sure your car is parked in private parking. Washing cars in public parking is prohibited by law.
What should I do prior to the service?
Please make sure to request for and sign a form that validates your car condition. Additionally, please make sure that your building management allows external car wash companies to enter the building.
What should I do if I want to increase the scope of my service or add additional spare parts or materials?
If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider. Pay them the additional amount in person after the service is completed. The Happiness Guarantee program only applies to services that are booked and paid in full on Amazon.ae.
How will my car be disinfected?
After the service provider cleans your car exterior and vacuums and wipes your car interior, they will apply a municipality approved sanitizing fog to your car interior that will disinfect your vehicle interior to kill viruses and bacteria, if you included the interior disinfection option in your booking.