Frequently Asked Questions
What's included in this service?
- Picking up your clothes from your chosen location
- Cleaning your clothes using high quality machinery and cleaning materials
- Folding your cleaned clothes
- Delivering your clothes to the same pick up location
- Additional charge may apply to extra items not included on the selected package
How long will the service take?
Our pros’ standard delivery time is up to 48 hours from the pick-up time.
Are there any item types excluded from this service?
All "clothing" items are accepted, with the exception of dresses and suits as they usually require a different and more specialized cleaning process. "Clothing items do not include bed sheets, covers duvets, etc..."
What is the damaged item policy?
Our pros’ number one priority is taking care of your clothing items and ensuring all safety measures are taken during the cleaning process. In the rare cases where an item is deemed damaged as a direct result of their process, you will be subject to a reimbursement of no more than 10 times the cleaning price of the item, as per the industry standards in the UAE.
Any important information that the provider needs to know before the appointment?
If you need to convey any information about allergies or skin sensitivity to standard cleaning products, you can reach out to the provider using the ‘Contact Provider’ button on the ‘Your Order’ page. All important information must be conveyed prior to the Laundry service so that the necessary adjustments can be made.
What should I do if I want to increase the scope of my service or add additional service or materials?
There may be changes to the cost of service based on the additional service or products needed. In case of any increase in the service scope, the Service Provider will share an Amazon Payment link containing the details of the scope change and the additional amounts required. You can pay for the service using your Amazon.ae account. The Happiness Guarantee program covers the additional service or products as long as it is booked and paid on Amazon.ae.
All service providers available in your area
Providers are required to be background-checked, insured, and licensed (if applicable). Learn more
Shop with confidence
All of our providers are:
Invited We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
Vetted We require comprehensive business background checks.
Licensed and insured We require pros to maintain any required trade licenses and insurance information on file with us.
Proven Performers Providers must meet ongoing performance targets including responsiveness, quality, and ratings.
No Amazon reviews
Price: AED 50.00
|Show all (6)||
Learn more about upfront prices |
How do Prices work?
All services have clear job scopes with upfront prices, so that there are no surprises or hidden fees after service completion.