Frequently Asked Questions
What's included within an AC cleaning service?
- Removal of sand, dust, dirt & insects
- Cleaning of indoor filters, grills & AC drain lines flushing
- Free inspections of the AC unit
- Wiping work area with spray sanitizer or disinfecting wipes
Why is professional AC cleaning required?
Over time, the internal and external parts of your AC unit start to collect dirt. These contaminants restrict the AC’s capacity to work efficiently. Gradually, the performance starts to decline and the power consumption increases. AC cleaning helps remove accumulated dust and grime, restoring your unit to its ideal working condition.
How often should I book an AC cleaning service?
We recommend that you opt for a thorough AC cleaning every 3 months. AC soft cleaning services will help keep the duct system, motor, coil, and air flow cleaner and in top condition. Please note that AC cleaning is a routine service for maintaining your AC and increasing its lifespan. This service should not be booked to solve any issues or malfunctions that you may already be facing with your appliance.
How do I know the number of AC units if I have a centralized AC?
While booking your AC soft cleaning service, you will need to select the number of AC units in your home. For a central AC, the number of units is equal to the number of controller units/thermostats found in your home. For example, a 1BR apartment will usually have 1 thermostat for adjusting the temperature of the whole apartment. Therefore, this apartment would have only 1 AC unit.
What should I do if I want to increase the scope of my service or add additional service or materials?
There may be changes to the cost of service based on the additional service or products needed. In case of any increase in the service scope, the Service Provider will share an Amazon Payment link containing the details of the scope change and the additional amounts required. You can pay for the service using your Amazon.ae account. The Happiness Guarantee program covers the additional service or products as long as it is booked and paid on Amazon.ae.
Can I trust the cleaners in my home?
Our AC cleaning in Dubai is conducted by professionals who are highly skilled and well trained. That said, it is always advisable to supervise the AC cleaning so that the work is one to your satisfaction and you are sure about the safety of your appliance and other belongings at home.