Frequently Asked Questions
What's included in AC Maintenance service?
- Inspection of the AC’s compressor, thermostat, capacitor, coil, filter & electric boards to detect the cause of the reported issue
- Any minor fixes such as noise and wiring
- A detailed report of the AC condition
- Wiping work area with spray sanitizer or disinfecting wipes
How often should I have my air conditioning system checked?
It is recommended that you have your ac system checked twice a year, at the beginning of summer and fall. This will prolong the life of your air conditioning system and keep it running smoothly and efficiently in both the summer and winter months.
Will the pro arrive with all the required tools, materials and spare parts?
The pro will have all the necessary tools to perform the inspection and minor fixings on your AC unit/s. However, any spare parts, if required, will be charged separately
Why should I service my air conditioner?
Regular servicing and maintenance to keep your unit running at maximum efficiency, significantly extends the lifetime of a unit and reduces operating costs.
How do I know the number of AC units if I have a centralized AC?
The number of units for a central AC is equal to the number of controller units/thermostats found in your home. As an example, a 1BR apartment will usually have 1 thermostat for changing temperature for the whole apartment, meaning that this apartment has 1 AC unit only.
What should I do if I want to increase the scope of my service or add additional spare parts or materials?
If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider. Pay them the additional amount in person after the service is completed. The Happiness Guarantee program only applies to services that are booked and paid in full on Amazon.ae.